Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries:
Belgium,Danemark,France, Luxembourg, Netherlands, Austria, Great Britain, Italy, Sweden,
Finland, Ireland, Portugal, Spain, Bulgaria, Estonia, Latvia, Lithuania, Poland, Romania, Slovakia,
Slovenia, Czech Republic, Hungary, Greece, Zypern, Liechtenstein, Norway, Switzerland,
Bosnia Herzegovina, Iceland, Israel, Macedonia, Moldova, Montenegro, Russia, Serbia, Turkey
 

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

Germany
Country			price
	DE	Germany	6,00 EUR
	DE	Germany (Cash on delivery)	12,00 EUR
	DE	Optionally *EXPRESS SHIPPMENT (6,00 € + 6,00 €)	12,00 EUR

Deliveries within Austria:

Austria
Country			price
	AT	Austria	9,90 EUR
	AT	Optionally *EXPRESS SHIPPMENT (9,90 € + 10,00 €)	19,90 EUR

Deliveries to foreign countries:

We charge a lump sum shipping cost for deliveries to foreign countries as follows:

Europe Zone 1
Country			price
	BE	Belgium	9,90 EUR
	DK	Denmark	9,90 EUR
	FR	France	9,90 EUR
	LU	Luxembourg	9,90 EUR
	NL	Netherlands	9,90 EUR
Optionally *EXPRESS SHIPPMENT for Europe Zone 1 (9,90 € + 10,00 €)			19,90 EUR

Europe Zone 2
Country			price
	IT	Italy	16,90 EUR
	SE	Sweden	16,90 EUR
	FI	Finland	16,90 EUR
	IE	Ireland	16,90 EUR
	PT	Portugal	16,90 EUR
	ES	Spain (Balearic & Canary Islands)	16,90 EUR
	BG	Bulgaria	16,90 EUR
	EE	Estonia	16,90 EUR
	HR	Croatia	16,90 EUR
	LV	Latvia	16,90 EUR
	LT	Lithuania	16,90 EUR
	PL	Poland	16,90 EUR
	RO	Romania	16,90 EUR
	SK	Slovakia	16,90 EUR
	SI	Slovenia	16,90 EUR
	CZ	Czech Republic	16,90 EUR
	HU	Hungary	16,90 EUR
	GR	Greece	16,90 EUR
	CY	Cyprus	16,90 EUR
Optionally *EXPRESS SHIPPMENT for Europe Zone 2 (16,90 € + 10,00 €)			26,90 EUR

International Zone 3
Country			price
	GB	Great Britain	22,90 EUR
	LI	Liechtenstein	22,90 EUR
	NO	Norway	22,90 EUR
	CH	Switzerland	22,90 EUR

International Zone 4
Country			price
	BA	Bosnia Herzegovina	49,90 EUR
	IS	Iceland	49,90 EUR
	IL	Israel	49,90 EUR
	MK	Macedonia	49,90 EUR
	MD	Moldova	49,90 EUR
	ME	Montenegro	49,90 EUR
	RU	Russia	49,90 EUR
	RS	Serbia	49,90 EUR
	TR	Turkey	49,90 EUR

Deliveries to countries outside the EU are subject to additional duties, taxes and fees.
You will find more information on duties for example under

http://ec.europa.eu/taxation_customs/index_de.htm

and on import turnover tax under
http://auskunft.ezt-online.de/ezto/Welcome.do
 

and in particular for Switzerland under
http://xtares.admin.ch/tares/login/loginFormFiller.do

We only ship to the countries indicated


We also deliver to pack stations within Germany



Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 1 - 3 days,
in case of foreign deliveries, within 5 - 7 days after the order confirmation (in case an advance payment has been agreed upon,
after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

In case of self-collection, we will inform you by email once the product is ready,
along with the collection options. In this case, dispatch costs will not be charged.

*Delivery times Express shipping

Unless otherwise stated in the item description, the delivery of the items will take place as per following:

Germany within 1 business day
Austria within 2 business day
Europe Zone 1 within 2 business day
Europe Zone 2 within 2 business day
International Zone 3 within 3 business day
International Zone 4 within 4 business days

Please note that there is no delivery on Sundays and public holidays.
*The stated transit times are non-binding standard transit times of TNT EXPRESS & DHL EXPRESS WORLDWIDE
in working days based on empirical values and refer to duty-free shipments to the capital of the respective country.

Terms of payment

The minimum order value is: 15,00 € and the maximum order value is: 850,00 €.
For orders over 850,00 €, another order has to be placed.

In case of deliveries within Germany, you have the following payment options:

Payment in cash at the time of collection
Prepayment via transfer
Cash on delivery
Payment via credit card (MAESTRO, VISA, MASTER & AMERICAN EXPRESS)
Payment via PayPal Plus
Payment via PayPal Express
Payment via SOFRT Banking [immediate transfer]
Payment by invoice (via PayPal Plus)
Payment via AMAZON PAY
Payment via giropay 

In case of deliveries to a foreign country, you have the following payment options:

Prepayment via transfer
Payment via credit card (VISA, MASTER & AMERICAN EXPRESS)
Payment via PayPal Plus
Payment via PayPal Express
Payment via iDEAL
Payment via EPS (Electronic Payment Standard)
Payment via Bancontact
Payment via SOFORT Banking [immediate transfer]
Payment via AMAZON PAY

Further details on payment

We reserve the right to make the delivery only against prepayment via transfer in isolated cases.
As long as you make the prepayment , we will grant you 2 % early payment discount on the gross product value of the order.
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Explanation of the payment options

Prepayment:
2% discount on prepayment.
Once the order is received, you will immediately receive our account details by email.
Please pay the invoice amount. Once payment is received, we will ship your order. A delivery note accompanies the delivery

Bill Purchase:
For customers from Germany we offer payment by purchase on account via our partner PayPal Plus.
If you select the purchase on account when paying, you have the possibility to transfer the purchase amount within 14 days.
After you have received the item, follow the payment instructions in the email that PayPal sent you.
You do not need a PayPal account. A delivery note is included with the delivery.

SEPA-Direct Debit Mandat:
For customers from Germany we offer payment by SEPA direct debit, via our partner PayPal.
By confirming the payment order, you give PayPal a direct debit mandate.
PayPal will then inform you about the date of the debit.
You do not need a PayPal account. A delivery note is enclosed with the delivery.

Cash on delivery:
You pay the total amount upon receipt of the goods in cash to the respective delivery man.
A delivery note accompanies the delivery.

Credit cart:
We accept Visa, Master Card, American Express and Maestro payments.
Directly after your order, we instruct the appropriate bank to collect the invoice amount.
Immediately after receipt of payment we will ship your order. A delivery note is enclosed with the delivery.

PayPal & PayPal Express:
Once the order is received, you will immediately receive our PayPal account details by email.
Please pay the invoice amount. Once payment is received, we will ship your order.
A delivery note accompanies the delivery.

For payment on account, the goods ordered will be shipped or delivered together with the invoice to the customer.
The purchase price is due within 14 (fourteen) calendar days from the invoice date.

SOFORT Banking:
For customers from Germany, Austria, Switzerland, Poland, Italy, Spain, Belgium & the Netherlands,
we offer immediate payment through our partner Mollie B.V..
We will ship your order immediately after receipt of payment. A delivery note is enclosed with the delivery.

iDeal:
For customers in the Netherlands, we offer the payment by iDeal through our partner Mollie B.V.
Once payment is received, we will ship your order. A delivery note accompanies the delivery.

Bancontact:
For customers from Belgium we offer the payment via EPS via our partner Mollie B.V.
Immediately after receipt of payment we will ship your order. A delivery note is enclosed with the delivery.

EPS (Electronic Payment Standard):
For customers from Austria we offer the payment via EPS via our partner Mollie B.V.
Immediately after receipt of payment we will ship your order. A delivery note is enclosed with the delivery.

giropay:
For customers in the Germany, we offer the payment by giropay through our partner
Mollie B.V. Once payment is received, we will ship your order. A delivery note accompanies the delivery.

AMAZON Pay:
Are you an Amazon customer?
Pay now with the address and payment data, which is stored in your Amazon account.

Pick-up in store:

For customers in Germany, we offer pick-up of the goods in our shop in Fulda. In this case, there are no shipping costs. The goods are held for you for 7 days and then released for sale again once this period has passed. In our mega-store, you can pay by EC-card, credit card or cash.